Sebagai dasar hukum yang mendorong keterbukaan informasi di Indonesia, Undang-Undang Nomor 14 tahun 2008 tentang Keterbukaan Informasi Publik pada 30 April 2010, PT Perusahaan Perdagangan Indonesia sebagai BUMN mempunyai kewajiban dalam menyediakan dan melayani permohonan informasi publik secara lugas, integritas dan berkualitas.
In carrying out public information services, PT PPI has an Information and Documentation Management Officer (PPID) who is responsible for providing information services which include the process of storing, documenting, and providing services and announcing public information. Not only in Jakarta, PT PPI's public information services are also carried out in several branch offices throughout Indonesia.
PT PPI prepares e-PPID services that can be accessed online as an effort to facilitate applicants for public information in obtaining information and documentation services from PPI. PPI provides information including:
- Information that must be provided and announced periodically
- Information that must be provided and announced immediately
- Information that must be available at all times